What We DoC-Desk Technology is an international, family run business based in the UK.We have been helping organisations around the globe with their staff rosters since 1996. Through a combination of Consultancy, Training Courses, Text Books and Software, we are able to help all, no matter their budget.Running an efficient shift pattern can potentially save companies millions each year.
How We Do ItVisualrotaX is a brand new shift pattern software run in Excel to make running and creating shift patterns effortless.Our Business Health Check package is aimed at any organisation that feels their current shift pattern could be improved but don’t know where to start. This package includes an assessment of your current shift pattern plus a report and presentation. We will outline our conclusions, recommendations and migration strategy for introducing any proposals.
Operational ResearchOperational Research is all about determining the best course of action under the restriction of limited resources.Dr Angela Moore uses mathematical modeling, statistical analysis, optimisation, queueing theory, sequencing and scheduling techniques to create simple heuristics you can employ to run your operation more efficiently.angelamoore@visualrota.co.uk
TrainingWe offer unique set of training coursesin how to create the perfect shift pattern from estimating workload to implementation.We also now offer a package tailored to fit your organisational requirements. The Personalised Training Package includes two days training in running your shift pattern with two of the world’s leading experts in shift pattern technology where you can pick the topics relevant to your organisation.
CLIENTS: 10 DOWNING STREET 3M AAK ACORA AMSCOTT AT THE RACES AJ BARR BBC BORD GAIS BP BRADFORD CITY CABOT CGG CHATHAM DOCKSCONOCO COORS COSMOTE CSM DIAGEO DIGITAL SHADOWS DISCOVERY TV DULUX EXXON FUJIFILMGILEAD GRAHAM BROWN GRIEF H3G HOLOGIC HOUNSLOW HOWDENS IDEAL WORLD IMMINGHAM DOCKS INCOINNOCENT RBKC KENT UNIVERSITY KINGS COLLEGE KINGSTON LONDON IMAGING LONDON TRANSPORT MUSEUMMARTIN BAKER MCCAINS NATIONAL GRID NICEPAK NORTHUMBRIAN WATER NOVARTIS NPOWER OMAN PEARSONPPG PREMIER FOODS RABO BANK RAYTHEON RBS RBWN RIM SSE STORENGY SUTTONS and many more
We also have a unique library of over 1,000 videos on different aspects of creating an efficient self-contained operation
Now available on YouTube
Find out about flexible shift working with Banked Hours and other flexible working techniques to improve overall operating efficiency. A new video is now available on youtube: https://www.youtube.com/watch?v=voAdCOmCCAoBanked Hours are the most efficient and cost effective method of absence cover. Absence cost companies millions each year, it costs money from less revenue, loss of production and loss of reliability. Then there is the cost of replacing the person. If you are in an office environment, the only recourse is to work overtime at weekends or to employ extra people to allow for some absence. This is not so for shift workers.There are multiple techniques available to shift managers to mitigate for absences. Banked Hours is a useful tool and is great for shift workers too. Once Banked Hours are implemented correctly, it can result in shift workers having an extra week or two off, paid at full rate as part of an overall increase in efficiency. Banked Hours also minimise the number of unpopular shifts including weekends and nights.This video is the first 30 minutes of an online course. The full course is available from:https://dr-moore.thinkific.com/There is also a text book to accompany the course available from Amazon: https://www.amazon.co.uk/Flexible-Shift-Working-Approach-Banked/dp/B0CKNZ9V4M/For shift managers, this course is essential to understand how Banked Hours can benefit you and the department. It can also mean that all of your absence worries are dispelled and you can focus on the important issues, like improving the product, and planning the operation.Flexible working is all about improving the work/life balance of the employees. As the world's leading consultants on shift operations, we have implemented Bank Hours many times at the world's biggest organisations as part of an overall strategy, aimed to maximise productivity and reduce costs while improving the Work/life balance of the employees.Since covid, people enjoy working from home, but in a factory this is impossible. So flexible working allows factory workers and other essential workers, to enjoy the life style they want by giving them more quality time off.This video is aimed at: HR, shift managers, Union officials and team leaders.If you want to improve the work/life balance of your employees, then you need to consider flexible working. If as a manager you feel like you are always having to firefight, then you need to consider flexible working. Please share this with your shift managers and improve the working environment for everyone. We are available to help and tailor make a solution for you.
We will be setting up many of the training videos on Youtube, the first set in the series is about flexible working using Banked Hours
Banked, or Reserved, hours is not really very complicated, its just that there are quite a few factors that require a bit of thought beforehand. The videos and book look at these factors in detail with worked examples to make it an easy transition for you to bring in.
C-Desk Technology: Founded by Alec Jezewski, a 24/7 business veteran, our consultancy focuses on creating custom shift operations for continuous businesses with variable workloads. We provide solutions for workforce management, holiday planning, and balancing operational needs with employee work-life balance and legal compliance. Key Areas of ExpertiseOptimizing Productivity: Creating shift patterns that ensure adequate coverage and efficiency, reducing costs and minimizing disruptions. Employee Well-being: Designing employee-friendly patterns that foster a positive work-life balance and improve motivation. Legal Compliance: Ensuring shift patterns adhere to labour laws, including Working Time Regulations, to uphold employee rights and avoid penalties. Adaptability: Developing strategies to help organizations adapt to varying workloads, demands, and unforeseen challenges, such as sickness or holidays. Industry-Specific Solutions: Tailoring shift patterns to the unique needs of different sectors, such as manufacturing, healthcare, emergency services, and call centers.
We are now a Local Government Authorities & Agencies Low Value Purchase System Accedited SupplierShift Patterns, Consultancy, Training
The expertise we provideAs shift pattern experts we offer a variety of services to help businesses overcome scheduling challenges. Our mantra is to provide the right number of people, with the right skills at the right time and the right place.Cost reduction: Optimising schedules can significantly reduce unnecessary overtime and reliance on expensive agency staff.Productivity improvement: We align labour supply with demand to maximise capacity and avoid underutilization.Employee well-being: We design patterns that improve work-life balance, morale, and reduce fatigue-related issues associated with shift work.Risk mitigation: We ensure schedules are compliant with labour laws and help manage potential compliance risks.Demand forecasting: We use analytics to help businesses accurately forecast their labour needs, ensuring they have the right number of skilled people at all times.Change management: We are experts in the implementation of new schedules, which can be a sensitive and challenging process for employees. Expertise: We set up solutions for holiday and absence management, and offer workshops to help clients manage their own shift patterns.VisualrotaX: A unique software package specifically designed to create your specific shift operation.
Welcome to C-Desk Technology – Your Workforce Planning SpecialistsAt C-Desk Technology, we are dedicated experts in workforce planning and shift pattern design. Our data-driven approach ensures that every solution we create is tailored to balance business efficiency, employee well-being, legal compliance, and operational resilience. With years of experience and advanced analytical tools, we help organizations across all industries make strategic decisions that drive success.Why choose C-Desk Technology?Specialist Expertise: We understand the complexities of shift work and workforce management.Strategic Guidance: Our insights empower you to make informed, future-proof decisions.Optimised Solutions: We deliver shift patterns and workforce plans that enhance productivity and support your people.Trusted Partner: From compliance to operational resilience, we’re committed to your long-term success.Let us help you unlock the full potential of your workforce and guide your strategic decision-making. Discover how our tailored solutions can transform your business today.