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Banked Hours (Shift Pattern Tools & Techniques) - Workforce Planning Studio

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Banked Hours (Shift Pattern Tools & Techniques)
Kindle Edition
by Dr Angela Moore (Author), Alec Jezewski (Author)  
Banked Hours (Shift Pattern Tools & Techniques) Kindle Edition
by Dr Angela Moore (Author), Alec Jezewski (Author) Format: Kindle Edition

The most important aspect of any shift pattern is that it is fit for purpose and gives shift workers a good life balance. Banked Hours is a great way to improve your shift pattern and ensure that shift workers have a better work/life balance.
For Managers of Operations that involve shift working, there are a number of essential tools that they need to know about and use if possible. Banked, or Reserved, Hours is one of them. This book looks at the details of introducing and using Banked Hours based on our experiences with the many organisations that use them.
There are many occasions when minor problems like unexpected absence can become a major crisis. However just a little bit of flexibility could solve the issue in an instant. The main problem with absence if it is not covered is that you rarely just lose the man hours associated with the absence. This is because your staff will work as a team and the loss of one person means that everyone else tries to do their job plus that bit extra. This leads to a reduction in efficiency, focus and ultimately productivity. This can then have a knock on effect to the next shift because work, that should have been done, is unfinished.
Bank Hours or Reserved Hours are the terms used to reference a particular technique of flexible working. Flexible working arrangements make the operation more efficient and cost effective. A flexible working arrangement means that you don’t have to schedule additional workers on to every shift to cover for absences.
This new edition covers how to negotiate Banked Hours, on-call rotas, benefits and the practical side of Banked Hours. There are also many examples of how Banked Hours can operate.
If you are a manager, union official or shift worker and want to know more about Banked Hours, this book is for you
Shift working quietly powers the world around us. From the bread on your table to the aircraft you fly in, from your mobile phone network to the ports, pharmacies, and food producers that keep life moving — shift workers make it all possible.
You can download our booklet to explore the full range of products and services we offer, complete with clear diagrams that illustrate our proven methodology.

Our brochure lifts the lid on how different industries rely on smart, well‑designed shift patterns to stay safe, efficient, and resilient. If you want to understand how better shift operations can transform performance, reduce costs, and improve work–life balance, this is the perfect place to start.
Creating a shift pattern isn’t just a calculation — it’s an art. It means balancing holidays, skills, workload, wellbeing, budgets, fatigue, and future growth to build a sustainable operation where the business performs at its best and shift workers can truly thrive. If you want to see how we design the right people, in the right numbers, in the right place, at the right time — this booklet is the perfect place to begin.
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Workforce Planning Studio

C-Desk Technology’s Workforce Planning Studio by OR Analysts helps organisations design and implement evidence-based shift systems, capacity models, and operating rhythms. We combine management consultancy, operational research, and training to improve performance, fairness, and wellbeing.
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