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Expertise in Workforce Design, Rostering, and Operational Research - Workforce Planning Studio

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Thought Leadership
C-Desk Technology’s experts combine decades of practice with published research to design shift systems that work—for people and for performance. Our work spans fairness in scheduling, fatigue risk, demand-led staffing, and resilient service coverage.

  • Evidence-based: peer-reviewed methods applied to real operations.
  • Balanced outcomes: service levels, wellbeing, and cost.
  • Transparent models: auditable assumptions and replicable results.
We deliver keynotes, conference talks, and hands‑on workshops for operations leaders, planners, and HR teams. Sessions are practical, research‑backed, and tailored to your sector—covering demand modeling, objective setting, solver setup, and change management.

Outcomes: shared vocabulary, decision frameworks, and reusable models your team can apply the next day.
Comparison of optimization solvers for rostering
CP-SAT vs MILP vs heuristics: performance and practicality compared.
Case study results showing overtime reduction

Cutting Overtime by 22% in a Public Safety Team

Category Case Insights Date 22/02/26 Read time 1:00
Before/after metrics, approach, and lessons from a successful project.
Balance scale illustrating fairness and fatigue tradeoffs
Methods to reconcile wellbeing with service levels using measurable metrics.
Forecasting demand chart for a 24/7 operation

How to Forecast Demand for 24/7 Operations

Category Workforce Planning Date 22/02/26 Read time 1:00
Practical steps and pitfalls for staffing forecasts in continuous services.
Diagram showing hard and soft constraints in rostering
Techniques and tradeoffs with worked examples from client scenarios.
Shift working quietly powers the world around us. From the bread on your table to the aircraft you fly in, from your mobile phone network to the ports, pharmacies, and food producers that keep life moving — shift workers make it all possible.
You can download our booklet to explore the full range of products and services we offer, complete with clear diagrams that illustrate our proven methodology.

Our brochure lifts the lid on how different industries rely on smart, well‑designed shift patterns to stay safe, efficient, and resilient. If you want to understand how better shift operations can transform performance, reduce costs, and improve work–life balance, this is the perfect place to start.
Creating a shift pattern isn’t just a calculation — it’s an art. It means balancing holidays, skills, workload, wellbeing, budgets, fatigue, and future growth to build a sustainable operation where the business performs at its best and shift workers can truly thrive. If you want to see how we design the right people, in the right numbers, in the right place, at the right time — this booklet is the perfect place to begin.
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Workforce Planning Studio

C-Desk Technology’s Workforce Planning Studio by OR Analysts helps organisations design and implement evidence-based shift systems, capacity models, and operating rhythms. We combine management consultancy, operational research, and training to improve performance, fairness, and wellbeing.
Contact Us

The Old Vicarage, Station Road, Rolleston, Newark, Notts, UK NG23 5SE
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