The Workforce Planning Studio is led by published experts in shift planning and rostering. We design bespoke, evidence‑based schedules that improve performance, fairness, and wellbeing.
- Published, peer‑reviewed methods adapted to your operation
- Global impact: healthcare, public safety, contact centres, field services
- Fairness metrics and fatigue risk integrated from day one
Quick proof: up to 22% overtime reduction, 10–15% better coverage, measurable wellbeing gains.
- Public Safety: redesigned 24/7 rota cut overtime by 22% while improving response coverage.
- Healthcare: fairer rotations reduced consecutive nights and lifted staff satisfaction by +18 pts.
- Contact Centre: demand‑aligned shifts improved SLA attainment by +12% with stable staffing.
“C‑Desk translated complex rostering theory into a roster our teams embraced. Coverage improved without burning people out.” — Operations Director, Public Safety
“Practical, rigorous, and fast. Their fairness metrics changed how we plan.” — Head of Workforce, NHS Trust
“The training gave our planners the tools to sustain gains long after the project.” — Service Manager, Contact Centre
- Discover — Rapid diagnostics: demand, capacity, rules, and wellbeing needs.
- Design — Option sets modeled with measurable trade‑offs (service, fairness, fatigue).
- Deliver — Trials, iteration, transition plan, training, and governance.
C‑Desk Technology — Workforce Planning Studio
The Old Vicarage, Station Road, Rolleston, Newark, Notts, UK NG23 5SE
Phone: (+44) 01636 816466
Email: alec@oranalysts.com
Opening hours: Monday–Friday 10am–5pm UK time (or by appointment)