We collect only the data needed to deliver our services and run this website responsibly.
- Identity and contact: name, job title, organisation, email, phone.
- Communications: enquiries, proposals, meeting notes.
- Transactional: bookings, purchases, invoices, payment confirmations (payments are processed by secure providers; we do not store full card details).
- Usage and analytics: pages visited, links clicked, approximate location, device and browser data, collected via cookies or similar technologies.
- Marketing preferences: topics of interest and consent status.
Sources: information you provide directly; automatic collection via our website analytics and cookies; limited data from public sources (e.g., LinkedIn) to maintain accurate business contacts.
Purposes and legal bases:
- Responding to enquiries and providing proposals: necessary for pre-contract steps or to perform a contract.
- Delivering services, training, and support: necessary for contract performance.
- Billing, accounting, and compliance: necessary for our legitimate interests and to meet legal obligations.
- Improving our website and services (analytics, troubleshooting): necessary for our legitimate interests; we balance these with your privacy.
- Marketing to business contacts: based on consent where required or our legitimate interests; you can opt out at any time.
If we rely on consent, you can withdraw it at any time without affecting prior processing.
We share data with trusted service providers (e.g., hosting, email, analytics, payment processing) who act under written contracts and process data only on our instructions.
International transfers: when data is transferred outside the UK/EEA, we use appropriate safeguards such as adequacy decisions or Standard Contractual Clauses, plus technical and organisational measures.
We do not sell personal data.
We keep personal data only as long as necessary for the purposes described:
- Client records and project files: typically up to 7 years after the end of the engagement.
- Financial records (invoices, tax): as required by law (usually 6–7 years).
- Marketing contacts: until you opt out or your data becomes inactive for a reasonable period.
- Website analytics: retained in aggregated or pseudonymised form where possible.
We then securely delete or anonymise data.
Under data protection laws, you may have the right to:
- Access your data and receive a copy.
- Rectify inaccurate or incomplete data.
- Erase data (“right to be forgotten”) in certain cases.
- Restrict or object to processing, including direct marketing.
- Data portability for information you provided to us.
- Withdraw consent where processing is based on consent.
To exercise your rights, contact us using the details below. We may need to verify your identity.
We use cookies and similar technologies to run the site and understand usage.
- Strictly necessary: required for core site functions.
- Performance and analytics: help us improve content and navigation.
- Functionality: remember your preferences.
- Advertising: used sparingly; only with your consent where applicable.
You can control cookies via our cookie banner or your browser settings. For details on specific cookies and to update preferences, use the cookie settings link in the site footer.
See also our Terms of Service.
Controller: C-Desk Technology (Workforce Planning Studio).
Email: alec@oranalysts.com | Phone: (+44) 01636 816466
Address: The Old Vicarage, Station Road, Rolleston, Newark, Notts, UK NG23 5SE
If you have concerns about our use of your data, please contact us first. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or your local supervisory authority.